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Responsibilities include but are not limited to:

• Develops branch operating plans and manages the office staff. Provides on-going staff training and development to ensure operating efficiency and effective service delivery to the members.
• Ensures compliance with safe and sound practices by all office personnel. Adheres to policies, internal controls, security and audit protocol to ensure the safety of the membership, employees, cash, negotiable instruments and facility.
• Serves as an Ohio Notary Public, based upon residency
• Accurately balances the office vault cash & negotiables daily
• Performs the duties of the member service position

Minimal Requirements:

• High School Diploma required
• Two-year degree in business, accounting, finance or related field, desired.
• Cash handling experience
• Basic computer knowledge
• Strong attention to detail
• Customer service experience preferred

Benefits:

• Health & Dental
• 401K, Employer match
• Paid Time Off & Holiday Pay
• Competitive salaries
• Advancement Opportunities

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Responsibilities include but are not limited to:

• Knowledge of collection procedures and related laws and regulations.
• Proficiency in Fair Credit Practices and Collection Regulations.
• Basic understanding of the U.S. Bankruptcy Code and Small Claims Court system.
• Make phone contact with members; meet with members and/or write necessary correspondence to make arrangements to collect past due loans or negative share accounts.

Minimal Requirements:

• High School Diploma required
• College degree in accounting, finance, business, or a related field desired.
• Work experience: Minimum of two years of progressively responsible experience in CU operations or related experience.

Benefits:

• Health & Dental
• 401K, Employer match
• Paid Time Off & Holiday Pay
• Competitive salaries
• Advancement Opportunities

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Primary Function:

Processes daily functions including share draft processing, ACH, VISA, STAR, processing invoices, balancing COB reports. Working your scheduled time (may include rotating shifts) and being punctual is an essential requirement.

General Responsibilities:

The following list is presented to highlight responsibilities and should not be construed to be all encompassing nor limiting:

• Encouraged and expected to make appropriate choices, suggestions, and decisions to help the department and the Credit Union.

• Greet members in a professional manner in person and by telephone.

• Balance various GL accounts.

• Pay credit union bills.
• Process interoffice mail.
• Key direct deposit allocation requests.
• Assist with daily Remote Deposit Capture Checks, Share Drafts, ACH and VISA and Close of Business reports.

• Assist with problem resolution, working closely with the members.

• Record member’s travel plans with Visa and Star.

• When CAMS alerts are received, assist in blocking and reordering debit and/or credit cards.

• Download reports daily for STAR and CAT and assist with balancing.

• Process Debit and Credit Card disputes. Follow through to determine whether dispute is denied or accepted by VISA.

• Daily FEDLINE processing, post wire transfers, take wire transfer orders. Key ACH returns through FEDLINE. 

• Analyze member records to determine why a Debit or Credit Card will not work or why a member is unable to complete his/her transaction.

• Place stop payment orders on drafts and ACH items.

• Handle return deposit items, adjusting the account as necessary and notifying the member of the action taken.

• Assist in the ordering of new & replacement Debit Cards, Credit Cards, and Checks.

• Processes ACH check by phone requests.

• Answer Call Center phone calls, resolving member questions/problems or directing calls to appropriate branch or department.
• Processes IRS tax levies and/or garnishments.
• Assist with posting and balancing of all miscellaneous payroll groups.
• Work with Security Officer in regard to fraudulent/NSF checks.
• Responsible for completing required compliance and regulatory training annually.

• Perform other duties as assigned.

Job Type: Full-time

Work Location: In person

Schedule:

• Monday to Friday
• Weekends as needed

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

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Join our team as a Loan Officer where your expertise will contribute significantly to helping individuals achieve their financial goals through tailored lending solutions!

Job Summary
We are seeking a motivated and detail-oriented Loan Officer to join our dynamic team. The ideal candidate will be responsible for evaluating, authorizing, and recommending approval of loan applications for individuals and businesses. This role requires strong interpersonal skills to build relationships with clients and a thorough understanding of financial products and underwriting processes.

Duties

• Assess and evaluate loan applications by reviewing financial information, credit histories, and other relevant documentation.
• Provide exceptional customer service by answering inquiries related to loan products and guiding clients through the application process.
• Greet members in person or by telephone in a professional manner.
• Quote correct loan rates and calculate loan payments on all types of loans.
• Approves loans on a limited basis as authorized according to credit union policy.
• Process and evaluate loan applications through automated lending provider.
• Prepare loan documents and close all loan types.
• Inform applicants if the loan is approved or denied.
• Mail out welcome letters, new member packets for Indirect Loans
• Responsible for completing required compliance and regulatory training annually.
• Serves as an Ohio Notary Public, based upon residency.
• NMLS license required.
• Perform other duties as assigned.

Skills

• Proficient in contract negotiation with a keen understanding of lending agreements.
• Familiarity with underwriting processes and requirements in the lending industry.
• Ability to perform detailed analysis of financial documents and credit reports.
• Strong organizational skills with attention to detail in managing multiple loan applications simultaneously.
• Effective communication skills, both verbal and written, for clear client interactions.
• Experience working in a bank or financial institution is preferred but not mandatory.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Equal Employment Opportunity (EEO)

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Primary Function:

We are seeking an experienced Director to oversee the day-to-day operations of our financial services company. The ideal candidate will have a strong background in financial services, with a focus on loan processing and origination. The Director will be responsible for leading a team of loan officers and ensuring that all lending operations are compliant with industry regulations, including TILA.

General Responsibilities:

– Manage a team of loan officers to achieve sales goals and maintain high levels of customer satisfaction.
– Oversee the loan origination process, ensuring that all necessary documentation and financial information is collected and processed accurately.
– Analyze financial data to make informed decisions about lending, including risk assessment and creditworthiness evaluations.
– Develop and maintain relationships with key stakeholders, including customers, investors, and partners.
– Stay up-to-date with industry developments and ensure that the company is compliant with all relevant regulations, including TILA.
– Collaborate with other departments to ensure seamless communication and efficient operations.
– Analyze and report on lending metrics, including volume, revenue, and profitability.
– Develop and implement strategic plans to drive growth and profitability.

Education: High School diploma required.

Desirable Traits:

– Strong background in financial services, with a focus on loan processing and origination.
– Proven experience as a loan officer or in a related field.
– Proficiency in financial software and contract negotiation.
– Excellent analytical and problem-solving skills, with the ability to analyze financial data and make informed decisions.
– Strong leadership and management skills, with the ability to motivate and direct a team.
– High-speed 10-key typing skills.
– Ability to work in a fast-paced environment and meet tight deadlines.
– Strong understanding of financial regulations, including TILA.
– Excellent communication and interpersonal skills.
– Bachelor’s degree in a relevant field, such as finance, accounting, or business administration preferred.

-Experience in lending required.

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Primary Function:

To ensure the security and safety of GCCU employees, its members, the organization, and their assets, through training, inspections, and investigations. Loss prevention is preferred over investigation and recovery.

General Responsibilities

The following list of key responsibilities should not be construed to be all encompassing or limiting

· Investigates allegations of fraud or other crimes against the Credit Union committed by employees, members, or outsiders.

· Uses GCCU camera systems for investigations

· Prepares and presents cases to the courts

· Interfaces with local, state, and federal law enforcement agencies and other financial institution security departments

· Develops and implements security and safety procedures for all locations

· Periodically inspects branches, tests alarm systems, security equipment and devices. Insures effective operation and maintenance of such.

· Transports money to branches as needed

· Conducts training programs (including Robbery Preparedness & Response) as necessary to respond to the Credit Union’s security and safety needs. Provides security-related updates to staff throughout the year.

· Responsible for completing required compliance and regulatory training annually

· Directs crisis management activities (robbery, burglary, kidnap, extortion, bomb threat, fire, threats against employees, and business interruption/disaster, etc.)

· Prepares routine and special reports for Senior Management. Makes recommendations to Senior Management.

· Gives guidance to the Loan Department and Accounting Department in the collection of delinquent or negative accounts

· Other duties as assigned by the CEO or CTO.

Prerequisites:

Education: High School diploma required.

Work experience: Five years experience as in law enforcement official or other related field.

Two years experience as security at a Financial Institution.

Desirable Traits: Ability to rapidly assess emergency situations and give direction.

Excellent communication skills, good judgment, ability to effectively deal with the public.