Visa Rate Reduction
Want to lower your rate? Complete this form to see if you qualify for a reduced interest rate on your existing GCCU Visa Credit Card.
Star Debit Card Order
Complete this form to order a Debit Card. Only complete if you have never had a debit card but already have an existing checking account.
Plastic Card Problem
If you need a new card because your previous card was lost or stolen, complete this form.
Disputed Plastic Card Letter
Complete this form to dispute fraudulent activity on your debit or credit card.
ACH Unauthorized Debit
Complete this form to dispute fraudulent ACH activity on your account.
ACH Authorization
Complete this form to set up an electronic transfer (one-time transaction or reoccurring).
Skip Payment
To request to skip your Loan or Visa payment complete this form. Please note, the following loans do not qualify for Skip-A-Payment: First Mortgage, Home Equity Loan and Line of Credit, and Recreational Vehicle.
Payment Changes
To make changes to the manner of payment, due date or to increase the payment of your Loan or Visa complete this form. Please note, due date changes cannot be made on the following loans: First Mortgage, Home Equity Line of Credit, Personal Line of Credit or Visa Credit Card
Visa Lower Limit
Complete this form to lower your limit on your existing GCCU Visa Credit Card.
Stop Payment Order
Complete this form to place a stop payment on a check.
ATM Disputed Withdrawal
Complete this form if an ATM dispersed the incorrect amount to you.
Visa Authorized User
Complete this form to add an authorized user on your existing GCCU Visa Credit Card. An additional card will be sent to the primary cardholder’s address on file, with the new authorized user’s name.